Operational Strategies
Reducing costs. Increasing quality.
Operational Strategies
Operations produces the product or service. The goals are to deliver these in the most efficient, fastest, highest possible quality at an optimal cost. Every activity that adds value must be optimized and everything that does not add value must be eliminated or minimized. The smallest activity that provides measurable data must be captured. This data must then be adjusted to the best possible level to attain these goals. These metrics will be critical in developing targets and incentive plans.
Service Offerings
Review of product/service production process
- Understanding of challenges/obstacles identified in SWOT analyses of manufacturing of products or service offering
- Identify process inefficiencies that increase cost or reduce quality
- Resource requirements
- Investments needed to address weaknesses
- ROI analyses
- B2B inputs
- Access to resources
- Pricing leverage
- Metrics capturing – capturing lowest common actionable denominator KPI
- Are metrics understood by operations and are they part of compensation program
Deliverables:
- Plan to minimize/eliminate obstacles
- Investment recommendation and ROI’s
- B2B channel recommendations
- Setting short to long term operational goals incorporating KPIs metrics
- Understanding of integration of metrics from planning review incorporated into compensation/incentives
- Cascading goals down to department / individuals
- Assessment of resource availability and pricing
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